Job Description
We are looking for a dedicated Help Desk Analyst to join our team in Saint Louis, Missouri. In this Contract-to-Permanent position, you will play a critical role in providing technical support, resolving user issues, and ensuring smooth IT operations. This is an excellent opportunity to grow your career in a collaborative and dynamic environment.
Responsibilities:• CompTIA A+ certification is preferred,
• Hands-on experience with Microsoft 365 and Active Directory.
• 1–2 years of experience in a help desk or IT support role.
• Proficiency in troubleshooting Windows operating systems and basic networking concepts.
• Strong skills in configuring and supporting desktops, laptops, and peripheral devices.
• Familiarity with service desk ticketing systems and documentation practices.
• Excellent communication skills to effectively assist users of varying technical expertise.
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