Job Description

Receptionist/Office Administrator

Location: San Francisco, CA (Onsite)

Compensation: $36–$38/hour

Schedule: Monday to Friday, 6:30 AM – 3:00 PM

Overview:

We are seeking a polished and highly organized Receptionist to be the first point of contact at our San Francisco client office. This individual will serve as both the face of the firm and a key operational support across facilities, vendor coordination, scheduling, and event planning. The ideal candidate thrives in a fast-paced, professional setting and is equally comfortable greeting guests as they are managing floor plans and supply logistics.

This is a dynamic, multi-functional role best suited for someone who takes initiative, communicates effectively, and can juggle administrative tasks with hospitality-level service.

Key Responsibilities:

Reception & Front Desk Operations

• Maintain a professional and welcoming reception desk presence at all times
• Answer, screen, and route incoming calls with a high degree of professionalism
• Greet and check in guests, manage visitor access, and coordinate desk assignments
• Maintain and update the front desk and visitor manuals
• Prepare conference rooms, manage catering logistics, and oversee event setup

Administrative Support

• Manage incoming and outgoing mail, packages, and courier services
• Track and submit accounts payable invoices for approval
• Coordinate with internal teams and building services to address tech support and workspace issues
• Support onboarding of new employees with desk setup, ID badge activation, and initial supplies

Facilities & Office Services

• Serve as the point of contact for vendors, building management, and Environmental Health & Safety
• Maintain physical office condition and ensure facilities are fully operational
• Order, stock, and manage inventory for office, kitchen, and bathroom supplies
• Oversee maintenance schedules for appliances and office equipment

Real Estate & Floorplan Management

• Act as on-site liaison for the Global Head of Real Estate
• Coordinate with building management for utilities, repairs, and office services
• Manage seating charts and floorplans using WISP/OfficeSpace software
• Facilitate employee moves, new hire desk assignments, and seating optimization for teams

Corporate Services & Event Planning

• Collaborate with the global Corporate Services team on firm-wide initiatives and events
• Support ad hoc projects and planning efforts across departments
• Participate in monthly team meetings and assist with internal event coordination

Required Skills & Qualifications:

• 3+ years of experience in a front desk, administrative assistant, or office coordination role
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience with workplace planning tools like WISP or OfficeSpace preferred
• High attention to detail, ability to multitask, and a proactive attitude
• Excellent interpersonal, verbal, and written communication skills
• Ability to maintain confidentiality and handle sensitive information professionally

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.

The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

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