Job Description
Job Description
Danley's Garage - Office Assistant
Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're seeking a meticulous and dynamic Office Assistant on our Operations Team. This entry-level role is perfect for someone eager to learn, highly organized, and ready to contribute to a wide range of construction-related projects.
Hours: - Monday to Friday, 8:00 am - 4:30 pm
What You'll Do: - Support the project team by assisting with day-to-day coordination tasks and ensuring accuracy in documentation.
- Help identify and address issues during project planning and customer service stages with guidance from senior staff.
- Stay current with industry trends and internal updates, quickly learning new systems and procedures.
- Assist in reviewing project details within required timeframes, upholding company quality standards.
- Provide timely updates to customers and team members regarding project progress through clear and professional communication.
- Participate in continuous improvement efforts by offering suggestions and helping implement new processes.
- Support customer interactions by answering calls, responding to emails, and escalating concerns when needed.
- Assist with administrative tasks related to permits, demolition, materials, and service orders.
- Collaborate with field staff and internal departments, including Sales, to support project execution and customer satisfaction.
- Learn to navigate and use key software platforms such as Excel, Google Layout, Adobe, and Office 365.
- Contribute to team goals and take initiative in a dynamic work environment.
- Develop knowledge of Danley's product line and basic construction processes.
- Upload and organize project-related files and images in the CRM system.
- Begin learning about zoning codes and assist in ensuring that project plans comply with municipal guidelines.
- Help review permits and create work orders with accuracy under the supervision of experienced team members.
- Assist in the coordination of building inspections.
Position Requirements: - Minimum of 1 year in customer service with proven problem-solving capabilities.
- Excellent verbal and written communication skills.
- Skilled in managing multiple tasks and projects simultaneously.
- Excel at proofreading and reviewing others' work for accuracy.
- Strong team player with a collaborative approach.
- Must pass a background check and drug screening.
Preferred Skills: - Proactive and innovative mindset.
- Experience in the home improvement or construction industry is a plus, though not required.
- Bilingual (Spanish or Polish) is a plus.
Job Information: - Hours: 8am to 4:30pm Monday To Friday; 30 Min Lunch;
- Location: 6300 North River Road, Rosemont, IL, 60018
- Pay Range: $18/Hr
Benefits Offered To Danley's Employees: - Health: Comprehensive medical coverage, including options 4 different PPO plans. Coverage is available for employees, spouses, and dependents. Free HealthiestYou (by Teladoc) when you are enrolled in one of Danley's medical plans.
- Dental: Dental coverage (PPO plans) including preventive services, basic and major procedures, etc.
- Vision: Vision plans cover annual eye exams, prescription lenses, and frames or contact lenses.
- Disability Coverage: Employees can enroll in STD and LTD.
- Voluntary Life Insurance: Employees have the option to purchase voluntary term life insurance with a guaranteed issue amount of $100,000. The max benefits amount is $300,000.
- Employees are additionally offered: Accident, Critical Illness, and Hospital Care coverage as well as identity Theft protection
- 401(k) Retirement Plan: 401(k) with company match
- PTO and paid holidays
Why Work for Danley's?- Leadership : We are the most recognizable garage builder in Chicagoland and constantly pursue ways we can be continuously better, faster and stronger at what we do
- Growth: We have constructed more than 100,000 garages to date and our best-in-class team of employees are adding to that number every single day
- Culture: Danley's has worked hard to create a culture where everyone enjoys coming to work and where co-workers are seen as family. The result? A truly unique office environment and culture.
- Security : Danley's has been in business since 1959 with no signs of slowing
- Professionalism : We set the bar by investing heavily in quality improvements and establishing industry-best operations that are the envy of our competitors.
- Teamwork : We are focused on assisting each other and working together to take care of our customers, which is something we value above all else.
Job Tags
Work at office, Monday to Friday,